Change from DSL to Cable before installation

Davi3 — Sat, 28 Sep 2024 10:12:00 GMT

Hello

I recently ordered a DSL internet connection but I was informed afterward that only a cable connection is available in my apartment.

So I am already waiting for my appointment with the DSL technician in this next week. So nothing was done yet.

Could you please let me know if it is possible to switch my plan to a cable connection? I tried using the self-service but as I do not have a Telephone Number I am not able to change from DSL to Cable from there

Thanks in advance for any assistance

Best regards,

Re: Change from DSL to Cable before installation

MariaK — Sun, 29 Sep 2024 10:17:57 GMT

Hello Daviss3,

Our customer support team will be happy to help you.

Please contact us via our WhatsApp chat on 0172 1217212.

Best regards

Maria

Thema "Re: Change from DSL to Cable before installation" in DSL: Tarife & Rechnung

Change from DSL to Cable before installation

Re: Change from DSL to Cable before installation