Gigacube does not function

Gigacubeistschl — Tue, 13 Jun 2023 15:59:30 GMT

I have problem with my 5G giga cube. For last 3 weeks the internet connection is disappearing (have to reconnect to the router, after giving a password sometimes there is connection, sometimes it shows as there is no device connected with the router and the website closes claiming that most likely the device is unplugged). I call service desk almost every day, unfortunately no one is competent enough to solve my issue. In between I rebooted the router zylion of times, got new sim card, cleaned it 152 times and God knows what more. I got promise, that giga cube should be replaced, but for more than a week no one is contacting me. Maybe here I will be more lucky.

Betreff: Gigacube does not function

reneromann — Wed, 14 Jun 2023 00:01:19 GMT

Do you have sufficient mobile network coverage?

Betreff: Gigacube does not function

Gigacubeistschl — Wed, 14 Jun 2023 04:57:52 GMT

Yes, there is a coverage and i have enough data remaining

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Gigacube does not function

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Betreff: Gigacube does not function