Thema "Premature Termination DSL" in DSL: Tarife & Rechnung

Premature Termination DSL

sandeep549 — Tue, 17 Jan 2023 13:24:56 GMT

Dear Sir/Madam,

I lost my job here in Berlin in the month of November, 2022 and tried to find a new job but was not able to get one.

Due to my bad economic situation I am moving back to my home country and leaving Germany.

It is 24 months contract for vodafone DSL and I used it just for 4 months.

How do I terminate it and return the hardware device?

Re: Premature Termination DSL

Michi — Wed, 18 Jan 2023 13:28:44 GMT

Hi @sandeep549 ,

I'm sorry to read that.

If you move abroad, the special right of termination applies.

This would require a look at your customer data. Please contact us via the channels mentioned here:

https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/m-p/1912292#M10954

Best regards

Michi