Thema "Betreff: DSL transfer" in DSL: Tarife & Rechnung

DSL transfer

OuYang1993 — Wed, 14 Dec 2022 19:51:10 GMT

Dear Madam/sir,

Hello, I have taken over the DSL contract of a preson, but so far it seems that the takeover has not been successful. At the beginning, he just directly changed me to a contact person in his O2 account, and left my contact information, and then he gave me the login account number and password, and informed me that I had successfully taken over the contract. Next only the Bank information needs to be changed. But then both of us realized that this should not be a contract assignment. So we found some relevant information on the Internet, and then we filled out the form and submitted it online. However, due to the size limit of uploaded files, the files we uploaded are very blurry. Therefore, we seriously doubt whether the contract can be transferred successfully. So I don't know what to do next. Hope to get your help.

Best regards,

Wei

Betreff: DSL transfer

natas666 — Wed, 14 Dec 2022 23:02:10 GMT

better ask 4 help in community or support of YOUR provider !

O2 IS NOT VODAFONE !!

Betreff: DSL transfer

OuYang1993 — Thu, 15 Dec 2022 06:31:45 GMT

Sorry, a small mistake here, the account is Vodafone

Re: DSL transfer

Susan — Fri, 16 Dec 2022 08:50:38 GMT

Hello OuYang1993,

if you have used this form to transfer the contract, then that has already been the right thing to do.

You can return the completed form to us:

By mail:

Vodafone GmbH

Auftragsbearbeitung Festnetz

Postfach 10 10 64

40839 Ratingen

Online: At vodafone.com/proof you can upload the form as PDF or JPG to us

Best regards,

Susan