Thema "Re: Internet is not activated even after received the device" in DSL: Tarife & Rechnung

Internet is not activated even after received the device

GowGi — Wed, 26 Oct 2022 13:21:15 GMT

I have ordered new connection on 21st October and received the device within 3 days. But the problem is internet is not working. It shows flashing red light.
Can you please check the same.

German version below:

Ich habe am 21. Oktober einen neuen Anschluss bestellt und das Gerät innerhalb von 3 Tagen erhalten. Aber das Problem ist, dass das Internet nicht funktioniert. Es zeigt ein blinkendes rotes Licht.
Können Sie das bitte überprüfen.

Re: Internet is not activated even after received the device

Jens-K — Fri, 28 Oct 2022 12:14:02 GMT

Hi GowGi,

you will not be abe to use the DSL connection until it has been activated by a technician.

You can find all info about the actiation in our welcome letter. We usually send this via e-mail.

Regards,

Jens