Thema "AnschlussInfo.de webpage opens up" in DSL: Tarife & Rechnung

AnschlussInfo.de webpage opens up

Areeb — Thu, 23 Jun 2022 20:33:17 GMT

Hello,

i have got router today. I have set it up. It shows the internet download and upload speed on router page. I tried to open webpage and got anschlussinfo.de webpage with some prefix number.

Can anyone please tell me if internet can be switched without technician termin? Do i need to provide Leitungs-ID to vodafone for switching on the internet? Please help.

Kind regards,

Areeb

Re: AnschlussInfo.de webpage opens up

Andre — Fri, 24 Jun 2022 09:19:01 GMT

Hey Areeb,

this looks like a landingpage from the german telecom.
Technical details like for example the concrete line-id are normally not given out to customers.

The landline will not be useable before the activation date from the welcomeletter anyway.

I would suggest waiting for the technician. This way he can also measure the landline and check that everything is working fine.

Cheers,

Andre

Re: AnschlussInfo.de webpage opens up

Areeb — Fri, 24 Jun 2022 22:33:35 GMT

HI,

Technician mostly does not show up. I tried to get DSL connection from other company and had an appointment for technician visit. Technician did not show up and I got an SMS that he visited but did not find you. They imposed a fine on ME. I was at home all the day for this.

I have got appointment but time frame is from 8 to 13. That is huge. I do not have anyone to take care of it if i am not present at home. Can you please tell me if it is possible to have a specific time for the appointment?

Thanks,

Areeb.

Re: AnschlussInfo.de webpage opens up

Jens-K — Mon, 27 Jun 2022 09:19:48 GMT

Hi,

the technician appointments are organized by Deutsche Telekom. We can therefore not further narrow the time window.

If the date doesn't fit, you can reschedule it to a later day. This is free of charge up to 3 working days before the appointment.

Regards,

Jens