Thema "Re: Incorrect Name in contract" in DSL: Tarife & Rechnung

Incorrect Name in contract

praveenkumar — Wed, 11 May 2022 21:00:18 GMT

Hello,

I recently became a customer of the Vodafone DSL network in Bavaria. However, I completed my order via phone call and the operator misspelt my first name in the contract.

Can anyone tell me whom and how to get the name corrected, preferably with English as means of communication?

Thanks in advance.

Re: Incorrect Name in contract

HeikeF — Thu, 12 May 2022 15:23:36 GMT

Hi praveenkumar,

please excuse our mistake. 😞

The change only works in writing. And please enclose a copy of your passport.

Here is the address:

Vodafone GmbH

Kundenbetreuung

40878 Ratingen

Best regards

Heike