Thema "Help in english" in DSL: Tarife & Rechnung

Help in english

Eduardsh — Wed, 27 Apr 2022 08:58:49 GMT

Hello, what is the number of the hotline in English?

Can I install DSL myself without waiting for a technician?

Eduardsh — Wed, 27 Apr 2022 09:40:29 GMT

Hello, the timeframe is incredibly long. Can I install DSL myself?

Re: Help in english

Andre — Wed, 27 Apr 2022 15:26:40 GMT

Hey Eduardsh,

sadly there is no dedicated english speaking hotline. Most agents from the 0800 172 1212 should be able to handle a call neverthess.

You can also get in touch with us via whatsapp for example.

I feel that you've already got your welcomeletter with the activation date ?
A date roughly 2 weeks in future is normal. You need to wait for the timeframe communicated in the welcomeletter. The technican from the telecom needs to activate the landline.

Cheers,
Andre