Thema "New contract for future address" in DSL: Tarife & Rechnung

New contract for future address

Omkaram — Mon, 25 Apr 2022 14:39:07 GMT

Hi,

I am currently having cable product and moving to new address. In my new address there is no cable so i choose DSL 250mbits.

But I want DSL 100Mbits products, can you please do the needful.

Bestellnummer: **
Bestelldatum : 25.04.2022

Auftragsnummer :**

Customer number: **

Thanks,

Omkaram

Edit: @Omkaram I deleted your personal data. You are in a public forum. Everyone can read this. Please be careful. with it.

Re: New contract for future address

Andre — Tue, 26 Apr 2022 17:46:00 GMT

Hey omkaram,

it's not possible to change a freshly ordered dsl tariff.

In this case we need to revoke the order & enter it new (for the lower bandwith) in our system.

Please send me a private message with your customerdetails (not publicly in this thread).
Auftragsnummer & your chosen customerpassword is enough 🙂

To send me a private message, please click on my name/avatar -> then the big red button on the right side.

Cheers,

Andre