Thema "Betreff: Moved to Munich from Hamburg want to terminate my old contract" in DSL: Tarife & Rechnung

Moved to Munich from Hamburg want to terminate my old contract

vikram — Wed, 16 Mar 2022 08:56:03 GMT

Hi,

Last year I have moved to Munich from Hamburg and I have currently two Internet connections from vodafone,

Now I want to terminate my old connection which I am no more using it since I never retrun to Hamburg.

I don't speak German, So kindly help me to get the procedure to terminate my old contract.

Customer number. 00195295XXXX

Thanks
Vikram

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Betreff: Moved to Munich from Hamburg want to terminate my old contract

reneromann — Wed, 16 Mar 2022 10:40:47 GMT

If the contract can be fullfilled at the new location, it will move in accordance to the Telecommunications act. You can in that case only cancel it to the end of the minimum term.

And just to make things clear: You should have reported your move before moving and not after moving and making a new contract...

Betreff: Moved to Munich from Hamburg want to terminate my old contract

vikram — Wed, 16 Mar 2022 13:17:48 GMT

Yes, I have missed to that. Now I am no more staying in that house.

I can pay the penality to terminate Please help me with the procedure.

Thanks
Vikram

Re: Moved to Munich from Hamburg want to terminate my old contract

Andre — Thu, 17 Mar 2022 13:54:30 GMT

Hey vikram,

feel free to send me a private message with your dsl customernumber, password & your new adress.

I'll have a look into it.

To send me a private message, please click on my name/avatar -> then the big red button on the right side "sende diesem Nutzer eine Nachricht".

Cheers,
Andre