Thema "Contract cancellation (Moving outside germany)" in DSL: Tarife & Rechnung

Contract cancellation (Moving outside germany)

Ramanathan — Mon, 14 Feb 2022 22:04:54 GMT

Dear Team,

I am moving outside Germany by next month my contract is ending by feb month end i want to extend for another 15-20 days alone . Is there any way I can do . Please let me know ASAP.

Best Regards,

Ramanathan

Re: Contract cancellation (Moving outside germany)

Lars — Fri, 18 Feb 2022 12:58:04 GMT

Hi Ramanathan,

which German state are you from and what kind of contract do you have exactly?

Best regards

Lars

Re: Contract cancellation (Moving outside germany)

Ramanathan — Fri, 18 Feb 2022 19:15:02 GMT

Hi Lars,

I am from Berlin Please find My contract detail below.

Kundennummer - 0019***
Rechungskonummer - ***
kinldy let me know if you need more details.

Best Regards,

T.Ramanathan

Edit: @Ramanathan Customer and billing account number removed for privacy reasons, please do not post personal information publicly. Also moved the post from the cable to the DSL board because it is a DSL customer number.

Re: Contract cancellation (Moving outside germany)

Ramanathan — Tue, 22 Feb 2022 10:23:47 GMT

@Lars It's DSL @home contract and I am from Berlin , Kinldy let me know if you need more detail

Re: Contract cancellation (Moving outside germany)

Andre — Wed, 23 Feb 2022 08:45:55 GMT

Hey ramanathan,

please send me a private message with your dsl customerinfos.
(basicly the same you've posted here in public)

I'll have a look if we can reschedule the cancellation date.

Less then a week is most likely not enough time of notice , but its worth a try.

To send me a private message, please click on my name/avatar -> then the big red button on the right side "sende diesem Nutzer eine private Nachricht".

Cheers,
Andre