Contract and moving

MartinN7 — Sun, 13 Feb 2022 07:15:29 GMT

Hello, I had just moved from Baden-Würrtemberg to Berlin and due to my new location offering internet in the rent and the connection for my router not being available anyways I would like to know what are my options for canceling the contract, with the earliest cancellation period being only by September.

Re: Contract and moving

Andre — Sun, 13 Feb 2022 13:37:35 GMT

Hey MartinN7,

mind sending me a private message with your dsl-Customernumber / password and the new adress?
I'll have a look into it & advice on whats the best solution.

To send me a private message, please click on my name/avatar -> then the big red button on the right side "sende diesem Nutzer eine private Nachricht"

Just that internet is already a part in your rent , is not an reason for an early cancellation.
If we could not provide the same bandwith as in your old appartment , that would be a reason.

Cheers,

Andre

Thema "Re: Contract and moving" in DSL: Tarife & Rechnung

Contract and moving

Re: Contract and moving