Internet activization problem

Internet13 — Sun, 06 Feb 2022 10:03:05 GMT

Hello i singed up for a internet contract . The workers came 2 weeks after I singed and fixed the dsl modem online . So they send me a activization code (that i should use so the internet will work) via email , but i cant find that on my email"s . What should i do to get code again?

Re: Internet activization problem

Andre — Mon, 07 Feb 2022 11:44:02 GMT

Hey Internet13,

are u using internet via dsl or cable?
Since you've posted into the dsl board , i guess its dsl.

We can only send the welcomeletter to a confirmed email adress.

(you'll get a verification link). If the adress is not confirmed we send it via post.
Please check your Spam folder - some email providers , especialle gmail is pretty agressive marking our mails spam.

If you still can't find your welcomeletter, please send me a private message.
If possible with your dsl customernumber + chosen customer password.

I'll send you your modeminstallationcode.

To send me a private message, please click on my name/avatar -> then the big red button on the right side "Sende diesem Nutzer eine private Nachricht".

Cheers,

Andre

Thema "Re: Internet activization problem" in DSL: Tarife & Rechnung

Internet activization problem

Re: Internet activization problem