Thema "Re: [English] Cancel contract because of moving abroad" in DSL: Tarife & Rechnung

[English] Cancel contract because of moving abroad

marianos — Mon, 06 Dec 2021 11:11:21 GMT

Hello,

I would like to cancel my DSL contract because I have moved abroad. I tried contacting customer support through Vodafone Hotline 08001721212 with no luck. Vodafone Hotline automatic answering machine does not understand my German pronunciation so I can't get to an operator.

Is there any other way I can get in touch with the customer support team to start my cancellation?

Thanks in advance

Re: [English] Cancel contract because of moving abroad

Andre — Tue, 07 Dec 2021 09:14:37 GMT

Hey marianos,

I'm sorry to hear that you are leaving us.

Feel free to send me a private message with your dsl customernumber & your customerpassword.
And the date you are leaving germany 🙂

I'll take care of the cancellation.

To send me a PM please click on my name/avatar -> then the big red button on the right side.

Cheers,
Andre