Thema "Betreff: Connected to FRITZ Box 7530 but no internet" in DSL: Tarife & Rechnung

Connected to FRITZ Box 7530 but no internet

DanielG86 — Wed, 24 Nov 2021 18:37:30 GMT

Hi,

Our Fritz box is setup through DSL we are managing to connect to it but no internet connection.

Have been trying for days now and still no luck! Tried to call the hotline but no option in English.

Hope someone can help me soon - Thanks.

Betreff: Connected to FRITZ Box 7530 but no internet

Torsten — Wed, 24 Nov 2021 23:15:55 GMT

Has your connection already been activated by a telecom technician?
And did you then set up the Fritzbox with the notified MIC (modem installation code)?

Betreff: Connected to FRITZ Box 7530 but no internet

DanielG86 — Thu, 25 Nov 2021 10:20:15 GMT

Hi,

Yes, a telecom technician has come to activate it and when I try set up the fritzbox with the MIC I keep getting an error of "Timeout during configuration"

Re: Connected to FRITZ Box 7530 but no internet

Norman — Mon, 29 Nov 2021 09:37:04 GMT

Hey DanielG86,

I'm sorry for these difficulties. Please try the device setup without MIC. So classic with username & password. Each for telephony and internet. Does this work?

Best regards

Norman

Re: Connected to FRITZ Box 7530 but no internet

DanielG86 — Mon, 29 Nov 2021 13:03:35 GMT

Hi Norman,

I have tried to set up manually and I get the attached error.

Thanks,

Dan

Re: Connected to FRITZ Box 7530 but no internet

Torsten — Mon, 29 Nov 2021 14:14:54 GMT

It looks as if the Fritzbox is not or not correctly connected to the telephone socket. Of course, the cable could also have a defect.