Thema "Re: Internet contract termination" in DSL: Tarife & Rechnung

Internet contract termination

Haniyeh — Mon, 08 Nov 2021 08:48:32 GMT

I would like to terminate my internet contract on 20 December 2021 . I appreciate it if you could inform me about the steps should be taken. I would like to know when the end of my contract is and when the earliest possible date to notice the termination is in my case.

Let me know if you need any information from my side.

I am looking forward to hearing from you.

Best regards,

Haniyeh

Re: Internet contract termination

Andre — Mon, 08 Nov 2021 15:42:58 GMT

Hey Haniyeh,

i'm sorry to hear that you want to cancle your contract.

Normally there is a 3 month time of notice.

Unless you are moving and we can't offer the same bandwith at your new adress.

Feel free to send me a private message with your customernumber/password.

Therefore please click on my name/avatar -> then the big red button on the right side.

I'm happy to help.

Cheers,
Andre