Thema "Retaining Old Tariff?" in DSL: Tarife & Rechnung

Retaining Old Tariff?

Abdou — Mon, 27 Sep 2021 15:11:31 GMT

Dear Vodafone Community,

I would like to ask if there is a possibility to maintain the older tariff. My current contract expires on 10.10.2021 and I have already made the cancellation in due time. As an unemployed student, I only need internet, no phone or TV. My current contract's rate was 9.99 euros for the first 12 months, then 24.99 euros for the following 12 months. Hence, in average I paid 17.5 euros/month across 24 months.

Having said all that, I would really appreciate it if you could advise on this regard.

Thank you in advance for your time and understanding.

Looking forward to your kind response.

Best regards

Betreff: Retaining Old Tariff?

Torsten — Mon, 27 Sep 2021 15:25:39 GMT

Unfortunately, the student campaign tariffs are only available for Internet via TV cable or the Gigacube Young, but no longer for DSL tariffs.

In the DSL area, you can only switch to the standard tariffs DSL 100 for € 34.99 or DSL 250 for € 44.99 per month.

Betreff: Retaining Old Tariff?

Abdou — Mon, 27 Sep 2021 15:52:32 GMT

Dear Torsten,

Thank you very much for the swift reply.

I am above 28 years old, so I think the student campaign is no longer suitable.

I have a follow up question if I may: is there a contract option for only 12 months?

Betreff: Retaining Old Tariff?

Torsten — Mon, 27 Sep 2021 16:21:49 GMT

The 12-month tariffs cannot be booked online; you can only book them through customer service.

But I am not sure whether there are 12-month tariffs in the DSL area.