Thema "Betreff: Monthly price increased without intimation - Cancel contract" in DSL: Tarife & Rechnung

Monthly price increased without intimation - Cancel contract

sukesh — Tue, 06 Jul 2021 10:45:26 GMT

Hi Vodafone Internet Service Team

I have a Internet DSL connection. From this month, it looks like I am being charged more than the previous months.
And I wasn't informed about this. I would like to cancel the contract.

I will share more details via PM. Can you please help.

Many thanks

Sukesh

Betreff: Monthly price increased without intimation - Cancel contract

Torsten — Tue, 06 Jul 2021 22:31:31 GMT

In your contract, the first 12 months of the promotion were probably discounted and those are now up. That is why the normal price is due. You can also see this in your order confirmation.

Betreff: Monthly price increased without intimation - Cancel contract

sukesh — Wed, 07 Jul 2021 07:14:06 GMT

I made my first contract in 2017 and it has been renewing. In the order I see it is still the same price but not the expensive one.

Betreff: Monthly price increased without intimation - Cancel contract

sukesh — Thu, 08 Jul 2021 21:22:56 GMT

@Moderators

Can anyone help me please ?

Betreff: Monthly price increased without intimation - Cancel contract

DanyG — Sat, 10 Jul 2021 15:10:25 GMT

Hi sukesh,

has there been an winback offer one or two years ago? That can also be a reason why your bills are now higher than before.

Let's see what exactly happened there. Please send me a private message private message with your customer number and password (alternatively name, address and birth date of the contract owner).

BR,

Dany