Thema "Betreff: Contact form not working for contract termination" in DSL: Tarife & Rechnung

Contact form not working for contract termination

Andrea_Mancini — Fri, 23 Apr 2021 10:15:15 GMT

Hello, I am trying to terminate my DSL contract throgh the contact form from the Vodafone website but it is not working. At the step when I need to thick "Which product does your question refer to?" it always given an error "Please check your entry" no matter what I do.

Betreff: Contact form not working for contract termination

alanlop — Fri, 23 Apr 2021 10:49:33 GMT

Hello. I noticed the same error. I fixed it by disabling the web browser translator, selecting the product and trying again to continue.

Re: Contact form not working for contract termination

Stephan — Fri, 23 Apr 2021 16:19:38 GMT

Hi Andrea_Mancini,

so the tip from @alanlop was helpful?

Regards

Stephan

Re: Contact form not working for contract termination

Andrea_Mancini — Wed, 28 Apr 2021 10:58:30 GMT

Yes the tip from alanlop solved the problem