Thema "Re: Betreff: No DATA port on cable socket – cannot connect Vodafone Station" in Kabel: Tarife & Rechnung

No DATA port on cable socket – cannot connect Vodafone Station

Naadiya — Wed, 08 Apr 2026 10:01:34 GMT

Hello everyone,

I recently received my Vodafone Station router for a cable internet connection, but I’m unable to set it up due to my wall socket.

My current situation:

I have a 2-hole wall socket (TV and Radio only)
There is no DATA port available
The top section (where a DATA port usually is) seems to be covered/blocked and not usable
My router cable (coax) does not fit into any of the available ports

From what I understand, I might need a Multimediadose (with DATA port) to use cable internet properly.

Do I need a technician to install the correct socket for this?

Thanks in advance for your help!

MasterScorpion — Wed, 08 Apr 2026 12:34:57 GMT

Call Costumer Service and say Selbstinstallation fehlgeschlagen that should trigger a Technician.

Naadiya — Wed, 08 Apr 2026 14:48:10 GMT

Okay, Thanks! 😄

Naadiya — Tue, 14 Apr 2026 10:13:44 GMT

support sent me a Multimediadose adapter after contacting them through whatsapp

Torsten — Wed, 15 Apr 2026 15:40:33 GMT

Since the solution is marked I'll close this thread now.

emily2505 — Thu, 16 Apr 2026 05:42:19 GMT