Thema "Betreff: [English] Moving to a new address, support needed" in Kabel: Tarife & Rechnung

[English] Moving to a new address, support needed

helmuthds — Tue, 28 Jan 2025 18:32:08 GMT

Hi All,

In March, I am moving to a new house. I would like to keep my contract with Vodafone and have the services transferred to my new address. I have used the online Umzugservice, but I am getting the message attached. Furthermore, I cannot find an English-speaking number to call (my German is not really great). Can someone help me please?

Betreff: [English] Moving to a new address, support needed

Peter_Co — Tue, 28 Jan 2025 21:08:43 GMT

For support in English use WhatsApp. From the Bot there you repeatedly request a Kundenberater. After you got forwarded, the response will take some time, this is no live chat and requests are worked on in chronological order.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292