Thema "Betreff: Tariff cancellation" in Kabel: Tarife & Rechnung

Tariff cancellation

Athmakuri — Thu, 16 Jan 2025 21:02:21 GMT

Hi,

I want to cancel all my existing contracts related to 1000 Mbps. I have submitted the cancellation via vodafone.de website and would like to know the status of it. Also, I have applied for a new contract which is of 100 Mbps and I have not yet received any documents related to it.

Edit: Moved to the right board. BR J0hann

Betreff: Tariff cancellation

RobertP — Thu, 16 Jan 2025 08:41:10 GMT

you can't cancel existing contracts

you only can terminate the contract after the minimum contract term which is 24 month

Betreff: Tariff cancellation

Peter_Co — Thu, 16 Jan 2025 08:51:22 GMT

And in addition: you are no new customer so the new-customer-offers are not available for you without a 3 month waiting period of not being a VF customer.