Help for terminating my previous internet connection

Pashya — Mon, 13 Jan 2025 17:54:10 GMT

Hello,

Recently I ordered the Vodafone kable internet, but is still getting connected.

During order process, I forgot to mention my previous internet provider, I would like Vodafone to terminate my connection with my old internet provider (1und1) once the Vodafone connection starts working, but how should I add this information now?

I could not find a way to specify this information in MeinVodafone.

Please help.

*** @Pashya, thread moved from mobile phone to cable internet contract! ***

Re: Help for terminating my previous internet connection

D4vidP — Tue, 14 Jan 2025 11:19:15 GMT

Hey @Pashya

Please contact the support team: Dein Kontakt zu Vodafone
You can enter the information there and you will receive all the necessary information.

Kind regards
D4vid

Thema "Help for terminating my previous internet connection" in Kabel: Tarife & Rechnung

Help for terminating my previous internet connection

Re: Help for terminating my previous internet connection