Thema "Re: Customer number is not known" in Kabel: Tarife & Rechnung

Customer number is not known

HelpPleasee — Mon, 06 Jan 2025 18:49:15 GMT

URGENT URGENT NOTFALL !!!!! How can I find my customer number, I’ve been using the service for over 3 years now. My building people are supposed to pay for the internet it was mentioned in the contract but the hausverwaltung has changed for my building, so they dont have any information about my contract data or customer Id with vodafone. I dont have internet access since 2 weeks now and it is very annoying because no one on Vodafone customer care calling has helped me everyone from my hausverwaltung to vodafone just keeps on redirecting me without giving me any information.
Can someone please personally help me from Vodafone On an urgent Basis!!!

Betreff: Customer number is not known

MasterScorpion — Mon, 06 Jan 2025 22:04:53 GMT

No Support in the forum.

Costumer Support couldnt tell you your costumer number?

Re: Customer number is not known

R4mona — Tue, 07 Jan 2025 09:13:25 GMT

Hello @HelpPleasee,

You will find your customer number on your invoices. 🌞
If you can't find it, please contact our customer service team (preferably via WhatsApp). We will be happy to help you.

Kind regards
R4mona