Thema "Connection transfer" in Kabel: Tarife & Rechnung

Connection transfer

Angs1986 — Mon, 09 Sep 2024 09:46:51 GMT

Hi I am moving to a new address in oct 2024, i am planning to take my connection with me, however my new address is not available in vodafone database, on sending this question vodafone has sent a contract termination letter to me for th contract termination date as june 2026, if i can't take my connection to new address i would like the contract to be terminated on oct itself.

Re: Connection transfer

MariaK — Tue, 10 Sep 2024 07:18:28 GMT

Hello Angs1986,

if your connection is not available at the new address, you have a special right of termination. Customer support will definitely have to look into this again. Please contact us via our WhatsApp chat on 0172 1217212.

Best regards