Thema "Charges even after Contract termination" in Kabel: Tarife & Rechnung

Charges even after Contract termination

gokulkrishna — Fri, 26 Jul 2024 17:38:06 GMT

My customer number is * and I have already terminated the contract last month. But, I am still being charged for the usage.

Betreff: Charges even after Contract termination

Peter_Co — Fri, 26 Jul 2024 07:30:38 GMT

Did you receive a confirmation of the termination? Did you observe the correct termination period? Also you might have to pay a final invoice for services you used before the end of the contract.

You are in a customer-to-customer forum, no individual support is available here. For support in English use WhatsApp:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

Betreff: Charges even after Contract termination

gokulkrishna — Fri, 26 Jul 2024 13:51:51 GMT

Yes I did receive the confirmation of termination. I have returned the device via post and shared the abmeldung as well. As I moved out of Germany.

Betreff: Charges even after Contract termination

gokulkrishna — Fri, 23 Aug 2024 04:56:09 GMT

@Peter_Co It has been 2 months since I moved out of Germany and returned the device. I am still being charged. Could you please help sort the issue and pay for the refund for last 2 months.

Betreff: Charges even after Contract termination

Peter_Co — Fri, 23 Aug 2024 05:24:57 GMT

I am a customer just like you, no individual support is available in this customer-to-customer forum. For support in English use WhatsApp:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292