Order by mistake - how can I cancel?

Hamuko — Sun, 30 Jun 2024 10:34:43 GMT

Hello,

I called customer service yesterday to ask for help in setting up a MyVodafone account. Due to the communication error (I don't speak German very well, and the representative I spoke to said she understands English but only speaks German), I ended up ordering cable TV subscription by mistake. I do not need cable TV subscription and would like to cancel. Is it possible within the 14-day cooling off period?

I would appreciate your support. Thank you very much!

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RobertP — Sun, 30 Jun 2024 11:22:42 GMT

https://www.vodafone.de/retoure/landing-page

Betreff: Order by mistake - how can I cancel?

Hamuko — Sun, 30 Jun 2024 18:58:26 GMT

Thank you so much!

Thema "Order by mistake - how can I cancel?" in Kabel: Tarife & Rechnung

Order by mistake - how can I cancel?

Betreff: Order by mistake - how can I cancel?

Betreff: Order by mistake - how can I cancel?