Thema "New Bank Details" in Kabel: Tarife & Rechnung

New Bank Details

Sofya_T — Wed, 19 Jun 2024 17:28:30 GMT

Hello,

I have changed by bank details for Internet payment. However, the invoice for June was withdrawn still from old bank account which is not active now. Could you please check and use for payment my new IBAN? I resaved it again in my Vodafone Account.

thank you!

Re: New Bank Details

MariaK — Thu, 20 Jun 2024 10:24:56 GMT

Hello Sofya_T,

it is possible that the system has already created the invoice before you changed the bank details. The new bank details can only be used for future invoices.

Re: New Bank Details

Sofya_T — Sun, 23 Jun 2024 20:32:34 GMT

Dear Maria,

thank you for your feedback.

Does it mean then that payment for June will be withdrawn in July? I would like to make sure I do not have any pending invoices.

Thank you!

Sofya