https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Missing-multimedia-socket-adapter/m-p/3165306#M321806 <P>Hello, I am a new customer. My german is not so good. My apartment has a 2 hole socket and I did not receive my multimedia socket adapter. I tried to contact support, they said they would transfer it to someone who can speak English, but I have not received any calls ever since. Is there any other way I can reach out to customer support and get this resolved. A mail or something.</P><P>Thank you!</P><P>&nbsp;</P><P>Regards</P><P>Vasundhara</P> Mon, 13 May 2024 13:15:02 GMT VK4 2024-05-13T13:15:02Z https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Missing-multimedia-socket-adapter/m-p/3165306#M321806 <P>Hello, I am a new customer. My german is not so good. My apartment has a 2 hole socket and I did not receive my multimedia socket adapter. I tried to contact support, they said they would transfer it to someone who can speak English, but I have not received any calls ever since. Is there any other way I can reach out to customer support and get this resolved. A mail or something.</P><P>Thank you!</P><P>&nbsp;</P><P>Regards</P><P>Vasundhara</P> Mon, 13 May 2024 13:15:02 GMT https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Missing-multimedia-socket-adapter/m-p/3165306#M321806 VK4 2024-05-13T13:15:02Z https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Missing-multimedia-socket-adapter/m-p/3165364#M321810 <P>For support in English try WhatsApp. Keep in mind that these adapters are not the best solution. Report that „self-installation failed“, a technician will be sent to install the correct socket.</P><P><A href="https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292" target="_blank">https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292</A></P> Mon, 13 May 2024 16:24:02 GMT https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Missing-multimedia-socket-adapter/m-p/3165364#M321810 Peter_Co 2024-05-13T16:24:02Z