Thema "Betreff: Worst service" in Kabel: Tarife & Rechnung

Worst service

BADinternet — Sat, 27 Apr 2024 12:52:44 GMT

Hello,

I am seriously irritated by your worst service and internet service, I am regretting choosing Vodafone,

First of all the range and connection issue which was with home station i struggled for many months, then your team told me to upgrade to Fritzbox 6660 so i paid extra and got new router, now even worse the internet stopped working completely, I spent 3 hours non stop to call the technical team but i was always put on the waiting mode and keep transferring my call , Pathetic experience with your whole team. Please terminate my contract or fix the internet.

Betreff: Worst service

MasterScorpion — Sat, 27 Apr 2024 13:38:37 GMT

Since 08/22 there is no support in the forums.

Betreff: Worst service

RobertP — Sat, 27 Apr 2024 20:37:03 GMT

I assume new Fritzbox is not yet activated in your contract

connect Vodafone Station again and wait until it goes offline

the connect new Fritzbox