contract termination

bachir — Fri, 01 Mar 2024 12:18:30 GMT

Hello,

I have a problem with my contract, so I started the internet contract on April 2023 until September 2023 where I moved out of Germany because I changed universities, and actually I'm in France. I sent a request to cancel the contract by the Vodafone platform, and also I sent the modem to the address required, but I still receive invoices right now until February 2024, what should I do in order to stop the contract please?

Additional information:

costumer number: XXX

name: XXX

date of birth: 14/09/1999

old address: XXX

new address: XXX

best regards,

gueddouda Bachir

Persönliche Daten aus Datenschutzgründen gelöscht!

Betreff: contract termination

Peter_Co — Fri, 01 Mar 2024 14:16:39 GMT

Please don‘t post personal data in a public forum. You will need to contact support and provide proof that you moved out of Germany. Try it via WhatsApp, but keep in mind that support in English is not guaranteed:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292

Thema "Betreff: contract termination" in Kabel: Tarife & Rechnung

contract termination

Betreff: contract termination