Change of tariff after 9 months

Maus1231 — Mon, 26 Feb 2024 22:00:45 GMT

I took a contract last year in May 2023. I had the 1000 MBps plan which I thought would change to 100 MBps plan automatically. Well according to law now i know that i should habe done it in 6 months . Recently i asked for a change in tariff to 100 Mbits. I am provided with a new contract which starts again for 24 months. What happens to my old contract Do you know if my old contract is canceled or not? What if I am charged for both of the contracts ? Do I not receive any confirmation that the old contract is not valid ? Could someone please explain me this . Thanks in advance

Re: Change of tariff after 9 months

MariaK — Thu, 29 Feb 2024 11:03:31 GMT

Our customer support can take a look at it.

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Thema "Re: Change of tariff after 9 months" in Kabel: Tarife & Rechnung

Change of tariff after 9 months

Re: Change of tariff after 9 months