Thema "Betreff: [ENG] New Kabel contract - still unable to connect" in Kabel: Tarife & Rechnung

[ENG] New Kabel contract - still unable to connect

MikaC — Thu, 14 Dec 2023 20:13:28 GMT

Hello,

my contract started on 10.12.2023. I still have not succeeded to connect.

I have my own router Fritzbox 6660, and the link https://kabelmodemaktivieren.vodafone.de just gives a blank page. I tried to five my MAC address to technical support, but during the call back I could not understand the solution, due to my lack of German language, so they suggested I write here in English.

In any case if someone can lead the way to getting back online, it would be very helpful

Betreff: [ENG] New Kabel contract - still unable to connect

MikaC — Fri, 15 Dec 2023 07:53:39 GMT

Can someone from Vodafone team help please?

Betreff: [ENG] New Kabel contract - still unable to connect

Peter_Co — Fri, 15 Dec 2023 10:15:05 GMT

No, as this here is a customer-to-customer forum, individual support is not available here. For support in English, use the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292