Thema "Betreff: Cancel the contract before the minimum contract duration." in Kabel: Tarife & Rechnung

Cancel the contract before the minimum contract duration.

Tommy001 — Tue, 14 Nov 2023 23:50:52 GMT

Finally, they redirected me to someone who speaks English, he wrote my name and my date wrong in the contract for 3 weeks now and there has been no follow-up as they promised in my contract.
Tried to contact them multiple times and they said we would redirect you to our colleague who speaks English and then they hung off the call!!!!!

I want to cancel my contract now but the contract is two years minimum, any ideas on how can i cancel my contract, please?

Betreff: Cancel the contract before the minimum contract duration.

natas666 — Wed, 15 Nov 2023 00:06:37 GMT

in this case u need support from official vodafone agents !

by posting in this "community forum" u can only get help / infos from other customers.

english support is normally available by using the official "vodafone germany" facebook page

reaching english speaking support in the hotline is like winning the jackpot in "Lotto"

and U WILL have 2 be supported 2 solve your issue