Thema "Betreff: Vodafone Kabel: Not Activated" in Kabel: Tarife & Rechnung

Vodafone Kabel: Not Activated

sanjay_porwal — Fri, 01 Sep 2023 06:25:32 GMT

Hi,

I have made a new vodafone kabel contract 3 days ago but it is not yet activated. I need it urgently for my home office. Please help.

Regards,

Sanjay

Betreff: Vodafone Kabel: Not Activated

andreasabaad — Fri, 01 Sep 2023 08:33:34 GMT

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum.

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

Betreff: Vodafone Kabel: Not Activated

Torsten — Sat, 02 Sep 2023 13:05:35 GMT

Please note that since August 15th, 2022 direct support is no longer possible. It is best to read this article. If I were you, I would try Facebook or Twitter (now named X). There you’ll get support even in english.

Betreff: Vodafone Kabel: Not Activated

sanjay_porwal — Sat, 02 Sep 2023 13:14:26 GMT

Thank you for your responses.

I had called the customer care and was told that the connection is not activated and it will take a couple of days to activate it. That's why I created this thread thinking it might help speeding up the process.

I called again later same day to customer care and luckily the guy on the other end spoke English, he activated the connection for me on the call itself.

I am assuming there were some communication gap in the first call because of my broken German.

Betreff: Vodafone Kabel: Not Activated

Torsten — Sun, 03 Sep 2023 17:14:50 GMT

Since the solution has been marked here, I'll close now. If you have any questions or concerns again, just start a new thread in the correct board. Please note, however, that direct support is no longer possible here. It is best to read this article.