Thema "Cable connection is not activated" in Kabel: Tarife & Rechnung

Cable connection is not activated

marcusknight8 — Tue, 20 Jun 2023 11:30:33 GMT

Since relocating to my new address (Bavaria to Berlin) and porting my cable internet, my cable has not worked at all and calling customer services or talking to advisors in the store has been a complete nightmare. I just need a techician to verify why my cable line is not working and how to fix it? This has been going on for almost 2 months now im so over this non-sense, so this is my last chance before I seek to cancel or take legal action to gain lost services paymentss.

Betreff: Cable connection is not activated

reneromann — Tue, 20 Jun 2023 15:02:16 GMT

Have you ever notified the service hotline IN GERMAN LANGUAGE and asking for a technician?

Betreff: Cable connection is not activated

Peter_Co — Tue, 20 Jun 2023 15:17:20 GMT

The stores are NOT part of the support system, they are operated independently by 3rd parties, making their money with selling contracts. For support in English, use the Facebook or Twitter contacts listed here:

https://forum.vodafone.de/t5/Willkommen-in-der-Community/Änderungen-in-der-Vodafone-Community/td-p/2970146