Router didn't arrive and can't reach support!!

KeinRoboter — Wed, 22 Feb 2023 07:31:08 GMT

I was supposed to get a new Kabel router as part of my upgrade. It did not arrive and I can't reach anyone from support about it. A few days ago i get a mail saying I need to send back my old router and now I checked meinvodafone it says "Auftrag Storniert am 07.02.2023". I don't know what to do now or why this was canceled.

This has been a very frustrating and disappointing experience. Please help!!

Re: Router didn't arrive and can't reach support!!

Nancy — Thu, 23 Feb 2023 09:28:12 GMT

Hello KeinRoboter,

I am sorry that your device change did not work out. Please get in touch via one of our other contact channels and we can take a closer look.

Best regards

Nancy

Thema "Re: Router didn't arrive and can't reach support!!" in Kabel: Tarife & Rechnung

Router didn't arrive and can't reach support!!

Re: Router didn't arrive and can't reach support!!