Gigatv contract signed without my knowledge

UmeshRam — Wed, 28 Dec 2022 16:45:09 GMT

Dear All
I want to complain about fraud by the Vodafone technician.

On December 22nd, a Vodafone technician came to home saying that they are going to fix the internet connectivity issue in our home. He told that a new WIFI router will be sent to you by mail. He asked me to provide the IBAN and asked me to sign something. It was all in German and I couldn't read it and he said he was in a hurry. He said new WIFI router will come and another technician will come and install it. After 6 days I received the package with all GigaTV devices. I don't own a TV. What am I going to do with these devices. How do I cancel this contract? Please help? Why Vodafone is doing this to their customers. This is so painful.

Re: Gigatv contract signed without my knowledge

Anett — Thu, 29 Dec 2022 16:54:28 GMT

Hello UmeshRam,

I would like to apologize to you that it has come to these circumstances, this is really not in our interest.

You can submit the cancellation for the contract via our cancellation button on our homepage.

Best Regards

Anett

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Gigatv contract signed without my knowledge

Re: Gigatv contract signed without my knowledge