Cable Internet Contract

pratique — Mon, 12 Dec 2022 10:12:37 GMT

Hello,

I purchased my Vodafone Cable Internet Contract Red Internet 100 2 months back from Saturn where they had the offer of first 6 months free and then from 7th month 34.99 Euros per month. But my account had money deducted both in October as well as November by Vodafone which is a clear violation of the contract. I need my money back and the assurance that the contract will be honored going forward.

I tried calling customer service but none of them speak or understand English which makes it extremely difficult for them to work with. I have had several hours waiting on the support staff to get on call in last several days.

Please help me address this.

Betreff: Cable Internet Contract

Peter_Co — Mon, 12 Dec 2022 13:26:45 GMT

Try using the social media channels, you might be lucky to catch someone who can help you in English - however the contractual language is German.

Do you have it in written form that you would get free months?

Thema "Betreff: Cable Internet Contract" in Kabel: Tarife & Rechnung

Cable Internet Contract

Betreff: Cable Internet Contract