https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Wrong-Tariff-in-contract/m-p/3026148#M307499 <P>Did you click the link in the Cable Max 500 Order Summary PDF email? This is the only way to activate the tariff. This click must be done within 14 days, otherwise the offer expires.<BR />The second email only states that your cancellation has been deleted from the customer account.</P> Thu, 01 Dec 2022 18:19:46 GMT Torsten 2022-12-01T18:19:46Z https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Wrong-Tariff-in-contract/m-p/3024996#M307333 <P>Hallo All,</P><P>I agreed to an angebot from their helpline for Kabel 500 in evening and Today Morning I got a contract stating that my tariff has been switched to Red Internet &amp; phone 100 Kable. I tried to reach helpline and&nbsp; kundenbetreur&nbsp; at Tobi never responded.&nbsp; Attached is the contract that I received which is quite different in price and condition what were offered. Should I just cancel? Attached screen shot of both offer and received contract.&nbsp;</P><P>ps: Current contract ends 07.12.22 for which kundigung was done.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-29 at 09.50.42.png" style="width: 771px;"><img src="https://forum.vodafone.de/t5/image/serverpage/image-id/143814i80A4AF173416B135/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-11-29 at 09.50.42.png" alt="Screenshot 2022-11-29 at 09.50.42.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-29 at 09.43.41.png" style="width: 677px;"><img src="https://forum.vodafone.de/t5/image/serverpage/image-id/143813iE6225045DDDD810F/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-11-29 at 09.43.41.png" alt="Screenshot 2022-11-29 at 09.43.41.png" /></span></P> Tue, 29 Nov 2022 09:01:42 GMT https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Wrong-Tariff-in-contract/m-p/3024996#M307333 Awais16 2022-11-29T09:01:42Z https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Wrong-Tariff-in-contract/m-p/3026148#M307499 <P>Did you click the link in the Cable Max 500 Order Summary PDF email? This is the only way to activate the tariff. This click must be done within 14 days, otherwise the offer expires.<BR />The second email only states that your cancellation has been deleted from the customer account.</P> Thu, 01 Dec 2022 18:19:46 GMT https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Wrong-Tariff-in-contract/m-p/3026148#M307499 Torsten 2022-12-01T18:19:46Z