Thema "Re: New connect order via Check24 No communication received from Vodafone team yet." in Kabel: Tarife & Rechnung

New connect order via Check24 No communication received from Vodafone team yet.

pritshu — Fri, 18 Nov 2022 20:05:36 GMT

Hi Team, Rasied new request (new Order for cable internet) last month 19.10.2022 via check24

CHECK24 order number: ***

No communication received from Vodafone yet. As its a month now, tried calling customer care but not successful due limited german language.

Can you assit here pls.

Peter_Co — Wed, 16 Nov 2022 17:12:13 GMT

Maybe ask Check24 - you booked via them so they are the first responsible party.

pritshu — Thu, 17 Nov 2022 09:36:22 GMT

Did checked with them check24 team and got feedback via mail that they had informed Vodafone team. Its been week since they confirmed as well.

Stephan — Fri, 18 Nov 2022 20:01:55 GMT

Hi pritshu,

to check your order please use one of these contact channels. Unfortunately we can't exchange customer data via pm any more in this forum.

Regards

Stephan