Thema "Betreff: Old return slip" in Kabel: Tarife & Rechnung

Old return slip

Daveed — Mon, 24 Oct 2022 18:05:39 GMT

Dear Vodafone support,

I ordered new "tarif" and a new router with it. I am suppose to return the old one to you. I have the old return label I received with the old box. The problem is that it is 8 years old and it has the old "kundennummer" and my old home address.

Is it fine if I use it and place my current information in the box with the router?

Looking forward to your reply.

Best

Daveed

Betreff: Old return slip

natas666 — Mon, 24 Oct 2022 23:54:08 GMT

2 avoid complications like "we didn't receive your router, so u'll have 2 pay 4 it":

don't do so !!

also the address of the logistics may have changed meanwhile....

so try 2 get a new label in the "formular-center" on vodafone.de or from the support.

try "retoure & widerruf" at the bottom of this page

Betreff: Old return slip

Daveed — Tue, 25 Oct 2022 08:18:47 GMT

Thanks! I found the DHL label creator. Have a great week!