https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Absolutely-terrible-service-My-internet-has-not-been-working-and/m-p/3000242#M305062 <P>I have cable internet which drops all the time and after trying all of the self help advice it simply does not improve. I also pay for the fastest speed yet my speed is always 30/40mb! When I try to reach someone for support I don't get through, when I request a call they tell me to call, the chat bot is useless and I cannot make any progress.&nbsp;</P><P>&nbsp;</P><P>I am fed up so just want to know if anyone has advice on how i can cancel my contract? Surely I should be able to cancel if I am not recieving the service I pay for?&nbsp;</P> Wed, 05 Oct 2022 09:20:10 GMT Marco996 2022-10-05T09:20:10Z https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Absolutely-terrible-service-My-internet-has-not-been-working-and/m-p/3000242#M305062 <P>I have cable internet which drops all the time and after trying all of the self help advice it simply does not improve. I also pay for the fastest speed yet my speed is always 30/40mb! When I try to reach someone for support I don't get through, when I request a call they tell me to call, the chat bot is useless and I cannot make any progress.&nbsp;</P><P>&nbsp;</P><P>I am fed up so just want to know if anyone has advice on how i can cancel my contract? Surely I should be able to cancel if I am not recieving the service I pay for?&nbsp;</P> Wed, 05 Oct 2022 09:20:10 GMT https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Absolutely-terrible-service-My-internet-has-not-been-working-and/m-p/3000242#M305062 Marco996 2022-10-05T09:20:10Z https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Absolutely-terrible-service-My-internet-has-not-been-working-and/m-p/3000523#M305106 <P>Please note, however, that direct support is no longer possible here. It is best to <A href="https://forum.vodafone.de/t5/Willkommen-in-der-Community/%C3%84nderungen-in-der-Vodafone-Community/td-p/2970146" target="_blank">read this article</A>. Contact the Vodafone Service on <A href="https://www.facebook.com/vodafoneDEservice" target="_blank">Facebook</A> or <A href="https://twitter.com/vodafoneservice" target="_blank">Twitter</A> for support even in english.</P> Wed, 05 Oct 2022 19:48:07 GMT https://forum.vodafone.de/t5/Kabel-Tarife-Rechnung/Absolutely-terrible-service-My-internet-has-not-been-working-and/m-p/3000523#M305106 Torsten 2022-10-05T19:48:07Z