Thema "Betreff: Internet blocked due to late payment" in Kabel: Tarife & Rechnung

Internet blocked due to late payment

dsubhasish09 — Sat, 03 Sep 2022 15:48:33 GMT

Hi,

Unfortunately my previous months payment of the internet fee through SEPA failed due to some banking issues. I have transferred the amount manually via bank transfer. Even then my internet got blocked today. Please fix this at the earliest. Thanks in advance!

Betreff: Internet blocked due to late payment

Torsten — Sat, 03 Sep 2022 21:07:51 GMT

Please note, however, that direct support is no longer possible here. It is best to read this article.

Betreff: Internet blocked due to late payment

MasterScorpion — Sat, 03 Sep 2022 22:09:34 GMT

Booking takes 3 to 5 days.

When did you transfer the money?

Betreff: Internet blocked due to late payment

dsubhasish09 — Sun, 04 Sep 2022 06:06:39 GMT

Hi,

I transferred the money yesterday. Do you think the internet will be back by monday? Is there a way I can speed up the process may be?

Thanks in advance.

Betreff: Internet blocked due to late payment

Torsten — Sun, 04 Sep 2022 18:16:32 GMT

No, that's unlikely to happen. If you only made the booking on Saturday, it will be carried out on Monday and the money will not be in the Vodafone account until Tuesday at the earliest. The posting to your customer account can then happen on Wednesday and from then on everything will be automated. So I wouldn't expect an unlock before Thursday.