failing to cancel Sicherheitspaket

Jing17 — Fri, 02 Sep 2022 10:22:53 GMT

My contract started in Dec 2021 with Security Package, which can be canceled after the first month (or so was I told). I have sent a letter to confirm my wish for cancelation, but nothing has happened. To this date, I am stilled getting billed for this. Also, when I called the customer center I was told it can not be cancelled on the phone... while very disappointing, I hope someone can help me to solve this within this forum.

Betreff: failing to cancel Sicherheitspaket

Torsten — Sat, 03 Sep 2022 10:20:44 GMT

Unfortunately, no one can help you here, as this would require access to your customer account. However, this support ended here on August 15th, 2022, here is now a pure customer-help-customer forum.
Contact social media support on Facebook or Twitter, you can also get support in English there.

Thema "Betreff: failing to cancel Sicherheitspaket" in Kabel: Tarife & Rechnung

failing to cancel Sicherheitspaket

Betreff: failing to cancel Sicherheitspaket