Thema "Betreff: Too low Internet speed than the contract" in Kabel: Tarife & Rechnung

Too low Internet speed than the contract

JagkaranSingh — Fri, 02 Sep 2022 21:27:46 GMT

Hello Team,

I am facing a significant drop in my internet speed. My contract is 100Mbps and I'm getting around 15-20 Mbps. Please troubleshoot the issue ASAP.

My contract details are:

Customer ID -

Name -

Address -

Attaching the speed test screengrab. Please let me know if something else is required from my side.

best regards

Jagkaran Singh

Edit: personal data deleted.

MasterScorpion — Fri, 02 Sep 2022 21:29:57 GMT

English Support can you find on Twitter or Facebook

Did you made the speedtest in LAN?

JagkaranSingh — Tue, 06 Sep 2022 09:07:30 GMT

I did a speed test on wifi connection which I usually do.

MasterScorpion — Tue, 06 Sep 2022 13:55:17 GMT

Do a test in LAN

Then we know if its a problem with your connection in general or wifi specific.