Thema "Betreff: Return old HomeBox with incorrect number" in Kabel: Tarife & Rechnung

Return old HomeBox with incorrect number

hani-1 — Wed, 24 Aug 2022 09:27:57 GMT

Hey,

I have recently upgraded my connection speed and requested a new router. I got an email that I have to return my old router with a Gerätenummer different than the one I have.

The difference is only in the last number. So the email has "xxx2de6" at the end of the number while the device I have has "xxx2de9". So I wanted to check if this is an issue or should I just send the device I have ending in "2de9"?

Thanks

Hani

Betreff: Return old HomeBox with incorrect number

Kurtler — Wed, 24 Aug 2022 13:28:13 GMT

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

Vodafone Service - Startseite | Facebook

https://twitter.com/vodafoneservice

Best regards Kurt

Betreff: Return old HomeBox with incorrect number

hani-1 — Thu, 25 Aug 2022 17:25:35 GMT

Okay, thanks a lot