Request for canceling the change of the plan

contract6 — Tue, 02 Aug 2022 11:15:36 GMT

I'd like to cancel the change of my plan, and ask the refund of 60,65€ of the router and cables.

Because I haven't gotten the router yet, and it seems too complicated to receive it from you.

I received this E-mail first, after for a while I applied the extended plan.

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haben Sie eine andere Anschrift? Unter der uns bekannten Adresse konnten wir Ihnen Ihre Post leider nicht zustellen.
Unsere Bitte: Teilen Sie uns in den nächsten Tagen Ihre aktuelle Adresse mit. Sie erreichen uns kostenlos unter 0800 278 70 00 oder über unser Kontaktformular unter www.vodafone.de/kabelkontakt.
Vielen Dank.

Freundliche Grüße
Ihr Vodafone-Team

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I called, and they didn'd solve the problem, and I sent them my address again,

then they replied like this.

So I'm writing the request here.

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please contact our english speaking colleagues at https://forum.vodafone.de. They will take care of your request. Simply create a new thread for your topic and have a little patience. Thank you very much.

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Re: Request for canceling the change of the plan

Grit — Wed, 03 Aug 2022 14:32:37 GMT

Hello contract6,

sorry, your information is unfortunately not enough to help. What exactly is the issue?

Regards

Grit

Thema "Re: Request for canceling the change of the plan" in Kabel: Tarife & Rechnung

Request for canceling the change of the plan

Re: Request for canceling the change of the plan