Thema "Re: wrong email on contract order" in Kabel: Tarife & Rechnung

wrong email on contract order

adgt — Fri, 29 Jul 2022 12:56:29 GMT

Hello,

Applied for cable max contract online and system told me that I should receive the confirmation by email shortly. However got no email in few hours, so thinking I've entered it with mistake. Not sure how to validate if order was really placed and if the email was correct or not. One in live chart suggested to call the hotline 08001721212, but I failed to break through german speaking bot. Called different support line 080044440560403, but support refused to speak english.

Could someone help me with checking if order was placed or I need to place another one? Just do not what to received two contracts or no contract at all, because I really need one for working from home.

Thanks in advance

Re: wrong email on contract order

Grit — Mon, 01 Aug 2022 17:16:01 GMT

Hello adgt,

it may well take a few days before the system processes an order. Therefore, you will have to be patient.

Regards

Grit

Re: wrong email on contract order

Torsten — Mon, 15 Aug 2022 21:48:13 GMT

Da der TE sich nicht mehr gemeldet hat, schließ ich hier jetzt ab. Wenn wieder mal Fragen oder Anliegen auftauchen, eröffne einfach einen neuen Beitrag im passenden Board. Beachte aber bitte, dass hier ab sofort kein direkter Support mehr möglich ist. Lese dazu am besten diesen Beitrag.