Thema "Failed Direct Debit" in Kabel: Tarife & Rechnung

Failed Direct Debit

CC2 — Thu, 21 Jul 2022 22:32:41 GMT

Hello ,

My direct debit payment scheduled for yesterday failed due to an issue with my bank account. The issue has now been resolved. How do I initiate another direct debit payment for my current cabel internet bill?

Re: Failed Direct Debit

Grit — Fri, 22 Jul 2022 13:26:38 GMT

Hello CC2,

if the debit failed the first time, another attempt will start in a few days. Only if this also fails, the bank account will be deleted from the system.

Regards

Grit

Re: Failed Direct Debit

CC2 — Fri, 22 Jul 2022 15:25:59 GMT

Thank you. How soon will the second attempt be made?

Re: Failed Direct Debit

Tina — Fri, 29 Jul 2022 05:37:01 GMT

Good morning,

usually around 14 days later .

Do you have other questions?

Best regards

Tina